Terms & Privacy Policy

Effective Date
January 01, 2022


In this agreement, “Cognit Global”, “us”, “we” and “our” “Cognit” refer to Cognit Global LLC

Modifications to this Agreement: From time to time, Cognit Global LLC may modify this Agreement. Unless otherwise specified by Cognit Global LLC, changes become effective for Customer after the updated version of this Agreement goes into effect.

Cognit Global LLC will use reasonable efforts to notify Customer of the changes through communications via Customer’s Account, email or other means.

These Terms of Service (the “Agreement”) is entered into by and between Cognit Global LLC (parent company of Cognit Global LLC), a Delaware LLC (Provider) and the person or entity placing an order for or accessing the Service (“Customer” or “you”). In consideration of the terms and conditions set forth below, the parties agree as follows:

Provision of Service.Cognit Global LLC will make the Services available to Customer pursuant to this Agreement, and provide such Services in accordance with this Agreement, including the Professional Services Terms, the Privacy Notice, and laws and government regulations applicable to Cognit Global LLC business, during the Service Term.

During the Service Term, Cognit Global LLC grants to Customer a limited, non-exclusive right to access and use the Services only for its internal business purposes, for up to the number of Users included in the Service Plan.

Cognit Global LLC strongly recommends you to thoroughly understand below policies, however, for any reason you want to go to specific section you can click on the title of same below:

  • Terms Of Usage Policy
  • Privacy Policy
  • Cookie Policy
  • Reporting Copyright Infringments
  • Contacting Cognit Global LLC
  • Definitions

Terms Of Usage Policy

Responsibilities of Customer

  • Customer Account. Customer may need to register for an Account in order to place orders or access or receive the Services. Customer agrees to keep its Account information current, accurate and complete so that Cognit Global LLC may send notices, statements and other crucial information details to Customer via email or through its Account, which notifications will be subject to this Agreement and the Privacy Notice.

Customer will be responsible for maintaining the confidentiality of User login information and credentials for accessing the Services and will notify Cognit Global LLC promptly, via email at support@cognitgloballlc.com of any loss, misuse, or unauthorized disclosure of such login information and/or credentials of which Customer becomes aware. Cognit Global LLC, its Business Partners and Affiliates will not be liable for any damage or loss that may result from Customer’s breach of the foregoing obligations.

  • Use Restrictions :Customer agrees not to: (i) store or transmit any content that infringes upon any third party’s intellectual property rights; (ii) record, license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make Cognit Global LLC services available to any third party other than Users and End Users, and then only in furtherance of its permitted business purposes as expressly permitted by this Agreement; (iii) falsely imply any sponsorship or association with Cognit Global LLC
  • Software and Notifications required to access training: As per this agreement, Customer understands that in order to successfully access training events customer is required to have access to software (as given below)and should be able to receive notifications sent time to time by Cognit Global LLC via email or its account. Customer agrees to take responsibility to check/verify with their internal IT teams to ensure software required, as stated here under, are downloadable at their end to access Cognit Global LLC training courses. Cognit Global LLC will not be responsible if the customer is unable to download required software at their end (due to internal policies at customer’s company or for any other reason) required to access the training or unable to receive notifications sent via emails or through its Account. Cognit Global LLC uses WebEx application, offered by Cisco, to conduct its training and share training access details via emails. Cognit Global LLC will put diligent efforts to attempt to assist the customer, however, if still customer is unable to use the Software or receive notifications then Cognit Global LLC holds no further obligations.

Fees and Payments Terms

  • Fees and Payment.All charges associated with Customer’s training options (“Fees”) are set forth in the applicable Service Order Form (SOF) or Website, and are due and payable in full before accessing the training or as stated in the applicable SOF. Payment obligations & Fees paid are governed as per Refund/Cancellation Policy of Cognit Global LLC. Customer will pay the Fees through an accepted payment method as specified in the applicable SOF or Website.
  • Payment Disputes. Cognit Global LLC will not exercise its rights for Termination for Cause or Suspension of Servicewith respect to non-payment by Customer if Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute. If the parties are unable to resolve such a dispute within thirty (30) days, each party will have the right to seek any remedies it may have under this Agreement, at law or in equity, irrespective of any terms that would limit remedies on account of a dispute. For clarity, any undisputed amounts must be paid in full.
  • Purchases from Channel Partners. Customer may procure use of any Servicesfrom a third-party authorized reseller of Cognit Global LLC, including third-party marketplaces (“Channel Partner”) pursuant to a separate agreement with the Channel Partner. Customer’s use of any Servicesprocured through a Channel Partner will be subject to the terms of this Agreement, and all fees payable (including applicable taxes) for such use will be payable to the Channel Partner pursuant to the terms agreed to between Customer and Channel Partner. Customer understands and agrees that, if Customer purchased the Servicesvia a Channel Partner, service credits and refunds payable under this Agreement may be payable or applied by Channel Partner acting on behalf of Cognit Global LLC in proportion to the fees paid by Customer to the Channel Partner, and the discharge by the Channel Partner of such obligations will relieve Cognit Global LLC of the same under this Agreement.

Term, Termination and Suspension

  • Term. This Agreement is effective as of the Effective Date (or, for online Customers, the date of sign up on the Website) and will continue through the then-current Service or Subscription Term. Service Plans commence on the start date specified in the relevant SOF (or, for online Customers, the date of sign up on the Website) and continue for the Service or Subscription Term specified therein.
  • Suspension. Cognit Global LLC may suspend Customer’s access to the Services and/or Customer’s Account, on the following grounds: (i) late payment/non-payment of undisputed Fees, (ii) non-renewal of the Services by Customer; (iii) Customer’s or its Users’ breach of terms mentioned in this agreement or (iv) in the event suspension is deemed necessary by Cognit Global LLC to prevent a security incident, or other harm to Customer, Cognit Global LLC, or Cognit Global LLC’ othercustomers. Cognit Global LLC will notify Customer of any such suspension. Cognit Global LLC will use diligent efforts to attempt to limit, where commercially feasible, the suspension to affected Users and will immediately restore the availability of the same as soon as the issues leading to the suspension are resolved. Such suspension will in no way affect Customer’s other obligations under this Agreement.
  • Termination for Cause. Either party may terminate this Agreement by written notice to the other party in the event that (i) such other party materially breaches this Agreement and does not cure such breach within thirty (30) days of such notice, or (ii) immediately in the event the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.

Confidentiality. Each party will protect the other’s Confidential Information from unauthorized use, access, or disclosure in the same manner as it protects its own Confidential Information of similar nature or importance, and in any event, using no less than reasonable care. Except as otherwise expressly permitted pursuant to this Agreement, the receiving party may use the disclosing party’s Confidential Information solely to exercise its respective rights and perform its respective obligations under this Agreement, and will disclose such Confidential Information solely to those of its respective employees, representatives and agents who have a need to know such Confidential Information for such purposes and who are bound by obligations to maintain the confidentiality of, and not misuse, such Confidential Information. The provisions of this section will supersede any non-disclosure agreement by and between the parties entered into prior to this Agreement that would purport to address the confidentiality of any information shared by the parties and such agreement will have no further force or effect with respect to the foregoing. If the receiving party is required by law or court order to disclose Confidential Information of the disclosing party, then the receiving party will, to the extent legally permitted, provide the disclosing party with advance written notification and cooperate in any effort to obtain confidential treatment of the Confidential Information. The receiving party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore that upon any such disclosure by the receiving party, the disclosing party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law.

Service Warranty.

Cognit Global LLC does not warrants that the Services (offered both online and in-person) will perform in all material respects in accordance with the Documentation. However, we will make every possible attempt to deliver on information shared on Cognit Global LLC website and during our training events.
We have made every attempt to ensure that the information contained on Cognit Global LLC website and during its training events has been obtained from reliable sources. Cognit Global LLC is not responsible for any errors, decisions or omissions of the information and does not ensure that services will meet your unique specific training needs.
Provided that Customer provides written notice,as per the timelines mentioned in the Refund policy after first making use of training services, of any issues related to services (offered both online and in-person), Cognit Global LLC will use diligent efforts to correct the services issues (if any found during our investigation), and if Cognit Global LLC is unable to make such corrections in a timely manner (within 30 days period of first reporting the concern), either party may terminate the applicable SOF, and Customer, as its sole and exclusive remedy, will be entitled to receive a refund only as per the Refund Policy of Cognit Global LLC. This will not applicable, if the error or non-conformance was caused by Customer’s breach of this Agreement or Customer’s or its Users’ misuse of the Services.
Advice/information shared by Cognit Global LLC, whether written or oral, during any of its training sessions (offered both online and in-person) is not intended, nor should the user consider, it to be legal advice for a specific situation.
The information shared on Cognit Global LLC website and during any of its training sessions has been incorporated in good faith and it is only for general purpose.
Cognit Global LLC make no representations or warranties with respect to the accuracy, fitness, completeness, or applicability of the contents of its training services (offered both online and in-person). Cognit Global LLC disclaim any merchantability, fitness, or warranties, whether expressed or implied
Cognit Global LLC, its Instructors/Speakers and business partners cannot be held liable for ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES/LOSSES incurred by following its training courses. Our Training courses should be considered solely from Learning and Development point of view about the subject matter presented. This disclaimer applies to damages by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer malware, communication line failure, theft or destruction or unauthorized access to, or use of record, whether for breach of contract, tort, negligence, or under any other cause of action.
By accessing and availing Cognit Global LLC ’s training and development services (offered both online and in-person), you agree that the use of it is entirely at your own risk and that you are solely responsible for your use of the contents. The advice of a competent legal counsel (or any other professional) should be sought.
Cognit Global LLC, its Instructors/Speakers and other business partners do not warrant the performance, effectiveness or applicability of any sites or references listed during any of their training services (offered both online and in-person) and on its website. All references and links are for information purposes only and are not warranted for content, accuracy or any other implied or explicit purpose.

Limitation of Liability



  • Use of Third Parties for Payment Processing. Cognit Global LLC may use a third-party service provider to manage payment processing provided that such service provider is not permitted to store, retain, or use Customer’s payment account information except to process Customer’s payment information for Cognit Global LLC.
  • Publicity Rights. Cognit Global LLC may identify Customer as a Cognit Global LLC customer in its promotional materials. You may also feature in photographs taken at our events and such photographs may appear in publications that we make available.Customer may request that Cognit Global LLC stop doing so by submitting an email to support@cognitgloballlc.com at any time. Please note that it may take us up to thirty (30) days to process a request.
  • Force Majeure. Neither party will be liable to the other for any delay or failure to perform any obligation under this Agreement if the delay or failure results from any cause beyond such party’s reasonable control, including but not limited to but not limited to, acts of God, acts of government, acts of terror or civil unrest, Internet failures, or acts undertaken by third parties not under the performing party’s control, including, without limitation, denial of service attacks (“Force Majeure Event”). In the event that a Force Majeure Event continues for a period of thirty (30) consecutive days, the other party may terminate this Agreement and all SOFs on written notice to the non-performing party. If Cognit Global LLC is the party experiencing the Force Majeure Event and as a result thereof is unable to provide the Services for the period noted herein, and Customer terminates this Agreement and all SOFs, then RComplianceinfo.com will provide Customer a refund as per the Refund Policy of Cognit Global LLC
  • Governing Law. This Agreement is governed by the laws of the State of Delaware without regard to conflict of laws principles. The parties hereby submit to the exclusive personal jurisdiction of the federal and state courts of the State of Delaware for any claims or dispute relating to this Agreement.
  • Dispute Resolution. Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, will be determined by arbitration in Delaware State. Judgment on the Award may be entered in any court having jurisdiction. This section will not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

PRIVACY POLICY : Your Privacy Matters


Cognit Global LLC is a service provided by Cognit Global LLC. In this Privacy Policy, “Cognit Global LLC”, “us”, “we” and “our” refer to Cognit Global LLC dba Cognit Global LLC
Cognit Global LLC is committed to protecting your privacy and to give you a secure online experience.
This privacy Statement/Notice explains Cognit Global LLC’s approach to any Personal Data that we might collect from you, or which we have obtained about you from a third party, and the purposes for which we process your Personal Data in our capacity as a Controller (i.e. when Cognit Global LLC determines the purposes and means of the processing of personal data). It also describes your rights in respect of our processing of your Personal Data.
This Privacy Policy also explains how we will store your information in the United States, in the European Economic Area (EEA), and in other locations outside of the EEA. Any transfer of your data to the United States or another location outside the European Economic Area will be in compliance with applicable European data protection laws and in respect of transfers to the United States comply with the E.U. – U.S. Privacy Shield Framework, details of which are set out below.
We strongly recommend that you read this Notice in full to ensure you are fully informed.
By accessing this site, you agree to the terms of this Privacy Policy. This Privacy policy does not override any terms directly established between you and Cognit Global LLC

Collecting Personal Information

Protecting your privacy and your information is a top priority at Cognit Global LLC. Cognit Global LLC has taken appropriate measures to prevent the loss, misuse, and alteration of your information. Once Cognit Global LLC receives information that is entered into its Web site, it is stored behind a firewall.
All Cognit Global LLC employees are aware of the company’s privacy and security policies. Your information is only accessible to those employees who need it to perform their jobs.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are ordering e-mail newsletters, joining a limited-access premium site, or purchasing products or services. Personal information collected by Cognit Global LLC often is limited to name, e-mail address, phone number, country, or location, but may include other information when needed to fulfill your request or order.
Cognit Global LLC may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Cognit Global LLC may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and fax numbers, your feedback and survey responses and the content of any messaging you send us in a service request, question or concern including via email, telephone or via the Website.
You may also feature in photographs taken at our events and such photographs may appear in publications that we make available.
When ordering products or services, you may be asked to provide a credit card number. However, we do not store or save your credit card details.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to proceed with that activity.
When you register for a new service, we may ask you to register your purchase electronically. When you do, we keep this registration information on file with any information you’ve already given us on previous visits to our Web site. This is considered your personal profile.
We and our third party partners may use your data relating to your behaviors, interests and preferences, including data collected as a result of your browsing activity and/or interaction with our Website and/or our emails, which is obtained through the use of cookies, pixel tags and other similar technologies; information about when your current or previous sessions started, IP address; browser type and operating system; geolocation, any other unique numbers assigned to a device and other data that is collected through your interactions with third party websites and services to provide you with, and analyze the effectiveness of, personalized ads when you visit other websites and/or use other services
This site may use technology that lets Cognit Global LLC collect certain technical information, such as IP addresses, browser types, traffic patterns and the address of any referring Web sites and uses HTTP cookies for systems administration.
We share your email address and other identifiers such as your phone number or device ID (usually in an encrypted or ‘hashed’ form) with third-party providers of social media platforms and other services, such as [Facebook, LinkedIn] and other similar platforms (“Social Platforms”), so that the third-party providers can try to “match” your data with the data of their registered users of their Social Platforms. Where there is a successful match, we will display our advertising to you when you use the relevant Social Platform (e.g., on your Facebook newsfeed). This is known as “custom audience” advertising, because we “customize” the audience that we want to reach on the relevant service. Some of the advertising that you see may be personalized to you.The data that we use to personalize our advertising, will include:

  • Data relating to your browsing activity or interaction with our emails, obtained through the use of cookies, pixel tags and other similar technologies; information about when your current or previous sessions started; details about any products you viewed through the Site; and
  • IP address; browser type and operating system; geolocation; any other unique numbers assigned to a device.

However, if you do not wish to receive cookies, or want to be notified of when they are placed, you may set your Web browser to do so if your browser so permits.
We will provide your Personal Data to third-party providers of Social Platforms as described in the “advertising to you on social media and other platforms” and the “Cookies and Similar Technologies” sections. If you are a user of those Social Platforms, we may ask the third-party providers of those Social Platforms to find other registered users of their services who share similar interests and characteristics to you, which will be based on information that the third party holds about you and its other registered users. This is known as “lookalike” audience advertising because we are trying to show our advertising to people who “look like” you. If you are someone who has seen this advertising on a Social Platform, please note that this activity is based on data that you have provided to the Social Platform (which we do not receive) and is also subject to the privacy choices you have elected to make on such third-party services.
Single sign-on You can log in to our websites using sign-in services such as Google, Facebook Connect and LinkedIn. These services will authenticate your identity and provide you the option to share certain Personal Data with us such as your name and e-mail address. Services like Google, Facebook Connect, Twitter, LinkedIn give you the option to post information about your activities on our websites to your profile page and to share information with others within your network.
Cognit Global LLC may monitor how a visitor arrives at the Web site but cannot and will not gather information about other sites you have been on. Cognit Global LLC does not link IP addresses to anything personally identifiable.

Use of Personal Information

Cognit Global LLC may use your personal information for the following purposes:

  • To provide, personalize and improve our services to you.
  • To make the site easier for you to use by entering your personal information only once.
  • Administering your account (including when you subscribe and sign-up to any of our Services), assessing the needs of your business to suggest suitable Services and respond to service requests, questions or concerns.
  • To provide information to allow Cognit Global LLC to create and publish content most relevant to its customers.
  • To alert its customers about product upgrades, special offers, updated information and other new products and services.
  • Advertising and marketing to our customers and prospective leads – sending marketing communications by post and/or email.
  • Our marketing communications will include personalized and non-personalized marketing. Personalized marketing has been specifically tailored to you and will include content that we think is most relevant to you, based on what we know about you. We may use technology to do this, but generally all our marketing methods involve human intervention
  • We use the information to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.
  • We may use your Personal Data to 1) respond to lawful requests by public authorities, including meeting national security or law enforcement requirements; 2) when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, police request or other legal process served on us; 3) to protect the rights of third parties; and 4) in connection with a business transition such as a merger, reorganization, acquisition by another company, or sale of any of our assets

If you supply Cognit Global LLC with your telephone number online, you may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by calling the telephone number below.

EU-US Privacy Shield

For the personal data that we receive from EEA, we remain compliant with EU-US Privacy Shield as specified by the United States Department of Commerce pertaining to personal data collection, retention and use from EU countries. We adhere to the Privacy Shield principles of notice, choice, accountability for onward transfers, security, data integrity & purpose limitation, access and recourse, enforcement and liability when processing personal data from the EEA in the US.
Visitors to our website from outside the US must be aware that they are sending information to the US where our servers are located. Further, this information may be transferred to other countries depending on the type of information and the way it is stored by us. US or the countries that the data is being sent to may or may not have data protection acts that are as protective or comprehensive as your country, but our privacy policy will continue to govern the usage, storage and collection of personal data.

Analytics partners

Cognit Global LLC works with companies that provide services to us to determine whether users who saw or clicked on an ad or content later bought the item displayed in the ad (or took some other action Cognit Global LLC wanted them to take). To do this, these companies may collect information about the content or ads users view, how long they spend on different pages, how they arrived on a particular page (e.g., through a search query, link from another page, or a bookmark), and how they respond to the ads we show them. Cognit Global LLC also may share portions of our log file data, including IP address, with these partners for analytics purposes.
In the event your IP address is shared, this information may be used to estimate general location and other technographics such as connection speed, whether you have visited Cognit Global LLC website in a shared location, and type of the device used to visit Cognit Global LLC website. These partners provide information about our advertising and what you see using Cognit Global LLC to provide auditing, research and reporting for us.
The analytics provider with whom we work are listed below. For more information, please review their privacy policy.

  • LinkedIn
  • Facebook
  • Twitter
  • Zendesk Chat
  • Google Analytics
  • DoubleClick
  • Pushcrew

Privacy Complaints Handling, Recourse and Enforcement

In compliance with the Privacy Shield Principles, Cognit Global LLC commits to resolve complaints about your privacy and our collection or use of your personal information (without charge to you).
European Union individuals with inquiries or complaints regarding this Privacy Policy should first contact us at: support@cognitgloballlc.com
We will respond to any complaints as soon as possible and within 45 days.
You may also refer a complaint to your local data protection authority, and we will work with them to resolve your concerns.

Access to information

You have the right to access the personal data we collect about you in the EEA and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where we must comply with legal requirements or if providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access.
If you would like to request access to, correction, or deletion of your personal data collected in the EEA, you can submit a written request via email at support@cognitgloballlc.com
We respond to all requests we receive from you wishing to exercise your CCPA rights within a reasonable timeframe in accordance with applicable data protection laws. By writing to us, you agree to receive communication from us seeking information from you in order to verify you to be the consumer from whom we have collected the Personal Information and such other information as reasonably required to enable us to honor your request.
The request should include your contact information and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. In addition, you should provide sufficient information that allows us to reasonably verify that you are the person about whom we collected the personal information or an authorized representative of that person. In order to protect the security of your personal information, we will not honor a request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. The method used to verify your identity will depend on the type, sensitivity, and value of the information, including the risk of harm to you posed by any authorized access or deletion.
Generally speaking, verification will be performed by matching the identifying information provided by you to the personal information that we already have. Any disclosures we provide will only cover the 3-month period preceding our receipt of your request (and will not be made more than twice in a 3-month period).
If we cannot comply with a request, or cannot fully comply with a request, the response we provide will also explain the reasons we cannot comply.
Sale of Personal Information. Cognit Global LLC does not sell your Personal Information, as that term “sell” is defined under the CCPA.

Cognit Global LLC does not sell your Personal Data.

If you no longer wish to receive marketing communications from Cognit Global LLC, you may unsubscribe from any Cognit Global LLC’s distribution list by following any one of below steps:

  • click on the “unsubscribe” link located on the bottom of our marketing emails
  • by filling Unsubscribe Form at our website
  • you can contact us at support@cognitgloballlc.com mentioning “unsubscribe” in the subject line.
  • When using our Mobile Applications, you also have the option to turn off push notifications.

If you would like to object to the use of your Personal Data for analytics, you can contact us at support@cognitgloballlc.com
It may take up to 10 working days to ensure you are unsubscribed from requested marketing channel.
To opt out of the use of cookies, please see update your preferences here.

Processing information for our customers and GDPR:

Where we process personal information in connection with the provision of our services and solutions to our customers, we only collect, process, and store personal information to support and provide those solutions. We act as data processors on behalf of our customers and do not use such information for our own purposes.
Cognit Global LLC has implemented various security measures including controls and application and network level security audits by third parties, as well as robust standard operating procedures to manage any security incidents.
Cognit Global LLC adheres to all necessary controls to protect customer data.


Our websites contain links to other websites that are not owned or controlled by Cognit Global LLC. Please be aware that we are not responsible for the privacy practices of such other websites or third parties.
We encourage you to be aware when you leave our websites and to read the privacy policies of each and every website that collects Personal Data.


Cognit Global LLCdoes not knowingly collect any Personal Data from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through our Websites or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Notice by instructing their children never to provide Personal Data through our Services or Websites without their permission.
If you have reason to believe that a child under the age of 16 has provided Personal Data to us through our websites or Services, please contact us using the details given below and we will endeavor to delete that information and terminate the child’s account from our databases.


In the event Cognit Global LLC goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, Customers’ Accounts, Collected Data and Service Data will likely be among the assets transferred.
A prominent notice will be displayed on our websites to notify you of any such change in ownership or control and Customers will be notified via an e-mail.


Your Privacy

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings in our cookie banner to change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

What are Cookies?

Cookies are small pieces of information stored on your hard drive, not on the Cognit Global LLC Website. Cookies set by the website owner (in this case, Cognit Global LLC) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g., like advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and when it visits certain other websites.

Why do we use cookies?

We use first party and third-party cookies for several reasons. Some cookies are required for technical reasons for our websites to operate, and we refer to these as “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our websites. Third parties serve cookies through our websites for advertising, analytics, and other purposes.


Cognit Global LLC respects the copyrights of third-parties and expects you (or the entity you represent), as a user of our websites or Services, to do the same. This policy provides information about our policies and procedures regarding the infringement of copyrighted material on our Websites and Services.
If you believe that there is any infringement of your copyrighted materials on our websites or Services, you may provide us with a notice of copyright infringement.
To file a copyright infringement notification with us, you must send us following details via email at support@cognitgloballlc.com

  • A clear and complete identification of the copyrighted work or works claimed to be infringed. If your notice covers multiple copyrighted works, the notice may include only a representative list of the works.
  • An identification of the allegedly infringing materials, and if applicable, the reference or link to the allegedly infringing materials. The identification should include enough specific information, such as Website URL(s), so that we can reasonably locate the allegedly infringing material. General information about the material, such as the Service being used or a username, will not be sufficient for us to identify the allegedly infringing material or its location.

If we determine that your notice is substantially compliant with these requirements, we will act promptly to take down, or disable access to, the allegedly infringing material and provide the subscriber with notice that we have taken down the material.
You are initiating a legal process by sending us a copyright infringement notice. Do not submit false claims. Please consider whether any disputed use constitutes fair use or fair dealing (or any other exception to copyright) before you submit a copyright infringement notice. If you are unsure whether materials on our Websites or Services infringe upon your copyrights, please consult a lawyer before proceeding with any notice to us.
You may be subject to severe legal consequences if you knowingly make a material misrepresentation that material is infringing. These consequences include damages (including court costs and attorneys’ fees) incurred by anyone who is injured by our reliance on those misrepresentations to remove or disable access to the material. Those parties include the alleged infringer, the copyright owner, or its licensees, or us. In addition, we may suspend or terminate your account or access to any of our Websites or Services for submitting false claims of copyright infringement.
Please note that the information you provide in a notice may be forwarded to the person who provided the allegedly infringing material to us, and that we may publish your information in place of disabled content.


If you have any questions about any of the Polices discussed above or our privacy practices, and any requests to access or modify data should be directed to us at: support@cognitgloballlc.com or contact us at:

Cognit Global LLC
19 W, 34th STE 1018

Phone: +1 (917) 521-5013

Email: support@cognitgloballlc.com


“Account” means any accounts or instances created by or on behalf of Customer for access to and use of any of the Services.

“Affiliate” or “Subsidiary” means, with respect to a party to this Agreement, any entity that directly or indirectly controls, is controlled by, or is under common control with such party, where “control” means the possession, directly or indirectly, of the power to direct, or cause the direction of the management and policies of such entity, whether through the ownership of voting securities, by contract, or otherwise.

Confidential Information” means all information disclosed by one party to the other party, orally, in writing or electronically, that is designated as “confidential” (or with a similar legend), or which a reasonable person should understand to be confidential given the nature of the information and circumstances of disclosure. Confidential Information does not include any information that: (a) was publicly known and made generally available in the public domain prior to the time of disclosure by the disclosing party; (b) becomes publicly known and made generally available through no action or inaction of the receiving party; (c) is already in the possession of the receiving party at the time of disclosure by the disclosing party; (d) is obtained by the receiving party from a third party without a breach of such third party’s obligations of confidentiality; (e) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information.

Personal Data” means, data relating to an individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the data controller (as defined under applicable data protection laws).

Service Order Form or SOF” means, (i) any service order referencing this Agreement and executed by Customer and Fres Cognit Global LLC , or (ii) any online ordering document or process completed by Customer, including any online registration through a Website, each of which detail, the Services subscribed to and corresponding Service Plans, the number of Users authorized to use the Services, Fees payable to Cognit Global LLC , the applicable Subscription Term, and any relevant additional terms and conditions. This may also include any change order forms.

“Service Plans” means, the pricing plans and other packaged offering limitations for and the applicable Services for which Customer subscribes with respect to any User.

“Subscription Term” means, the period stated on a SOF during which Customer subscribes to the Services.

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